Return Policy

  • Call us to arrange for any returns at 201-330-3900 or you may email customer service at
  • Any order without a VIN number will not be applicable for return
  • Special Ordered parts are not eligible for return.
  • There is a 20% restocking fee charged against all returned parts.
  • Parts must be in the original packaging.
  • We cannot take back used parts.
  • Electrical parts are not returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • All mechanical items carry a 12mo/12k mile warranty. 
  • Warranty can be done in store, or your local Audi dealer. 
  • Return request need to be within 30 days of receipt.
  • Body parts cannot be canceled or returned once placed on order.
  • Coded orders cannot be canceled or returned once placed on order. (keys, modules, locks, etc...)

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.